Changing contours of Communication

As you move up in the organization and talk to ED or Group Chiefs or business heads, it becomes very important to listen what is not being said.

Yeah...more often than not, when I have thought from this perspective, it helps me to find out what may be going in their minds and how to deliver according to it.

I have found we indians are shy and we do not criticise somebody brazenly who is doing a decent job. We are poor in communication with emotions always involved. So, even bosses at that level will tell you - you did a good job. At the max, they will suggest you minor enhancements but the devil lies in their pauses and in their indications.

What you think is 'end of the road' is just the bend in the road. If you do not read it then, somebody else will and he will go beyond you.

So, please listen carefully to what is not being said. Rest will follow. However, contextual relevance is importance.