IT agility is important in an organization to drive business agility especially for financial services companies. Agile IT set-up can help to launch new products in minimum time and subsequent versions or varieties by few mouse clicks.
Therefore, it has been increasingly important to invest judiciously in IT set-up and educate business teams to drive more out of IT investments. It is important to invest in right mix of people for IT set-up who understand business. For example, an old Chinese saying is,"If you want to employ people for building ship, search those who have passion to fight with sea storms."
An IT set-up which understands business, will inherently devise IT strategy which believes in building robust, flexible, configurable and independent frameworks. These frameworks can take care of immediate as well as near future changes and may keep evolving as business grows and customer habits change.
My point is having good business analysts is not enough, organization needs to employ people who have sound understanding of business processes and who do not require step-by-step guidance from business teams.
As I have learned, implementing a complex system and aligning people around it doesn't work as good as starting from basic and gradually implementing IT systems as organization grows, business grows, volume grows and processes mature. This method ensures sustainable and gradual investment in IT and you are not running a risk of creating IT capital which may be never used.
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